NMLS: 1999850

(678) 888-5000

info@loanfactory.com

Office hours:

  • Monday - Friday: 6:00 AM - 5:00 PM
  • Saturday: By Appointment

State Licenses:

Dong Ngoc Phuong Nguyen avatar

Dong Ngoc Phuong Nguyen

Branch Manager | Corporate Loan Officer
Complaints:

If you would like to report a complaint, please contact our Client Advocate Department at:

We will respond as soon as possible.

Google Reviews

samantha sork
samantha sork
2026-06-17
⭐⭐⭐⭐⭐ Dong and his team were absolutely amazing throughout the entire home loan process. My loan had several challenges along the way, but they worked tirelessly to overcome every obstacle and kept me informed every step of the process. Their knowledge, persistence, and dedication made all the difference.
Khem Timsina
Khem Timsina
2026-06-17
Great Experience working with them!!!
Nguyen Duy
Nguyen Duy
2026-06-06
Thank you Ivy and Sophie
Tammy Hua
Tammy Hua
2026-06-03
Loan Factory is my go-to company for all loan needs. I am extremely satisfied with their fast service, professionalism, and dedication throughout the entire process. Sophie and Dong’s team handled my loan smoothly and efficiently, making the experience stress-free from start to finish. I truly appreciate their expertise and outstanding customer service. I highly recommend Loan Factory to my relatives, friends, and anyone looking for reliable and professional loan services.
Hoang Nguyen
Hoang Nguyen
2026-05-31
Our family would like to sincerely thank Loan Factory, especially Dong Nguyen, for his support throughout our home loan process. As a family from another country, we were not familiar with how the mortgage process works in the U.S., including the loan process, approval criteria, important details to pay attention to, and rate locking. Dong took the time to explain everything clearly and patiently, helping us understand our options and make informed decisions. During the rate-locking and closing process, Dong was very responsive, professional, and always kept our best interests in mind. His guidance gave us much more confidence during a process that was new and complex for us. In a simple and honest way, our experience can be described as: **Doing loan work with Kindness and Integrity.** (**LÀM LOAN TỬ TẾ**) We are truly grateful and would highly recommend Loan Factory and Dong Nguyen to anyone looking for a knowledgeable, caring, and trustworthy loan professional.
Van Nguyen
Van Nguyen
2026-05-30
Good job Hank Thanks
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