NMLS: 1999850
(678) 888-5000
info@loanfactory.com
Office hours:
- Monday - Friday: 6:00 AM - 5:00 PM
- Saturday: By Appointment
Dong Ngoc Phuong Nguyen
Branch Manager | Corporate Loan Officer
Complaints:
If you would like to report a complaint, please contact our Client Advocate Department at:
We will respond as soon as possible.
Google Reviews
⭐⭐⭐⭐⭐
Dong and his team were absolutely amazing throughout the entire home loan process. My loan had several challenges along the way, but they worked tirelessly to overcome every obstacle and kept me informed every step of the process. Their knowledge, persistence, and dedication made all the difference.
Great Experience working with them!!!
Thank you Ivy and Sophie
Loan Factory is my go-to company for all loan needs. I am extremely satisfied with their fast service, professionalism, and dedication throughout the entire process. Sophie and Dong’s team handled my loan smoothly and efficiently, making the experience stress-free from start to finish. I truly appreciate their expertise and outstanding customer service. I highly recommend Loan Factory to my relatives, friends, and anyone looking for reliable and professional loan services.
Our family would like to sincerely thank Loan Factory, especially Dong Nguyen, for his support throughout our home loan process.
As a family from another country, we were not familiar with how the mortgage process works in the U.S., including the loan process, approval criteria, important details to pay attention to, and rate locking. Dong took the time to explain everything clearly and patiently, helping us understand our options and make informed decisions.
During the rate-locking and closing process, Dong was very responsive, professional, and always kept our best interests in mind. His guidance gave us much more confidence during a process that was new and complex for us.
In a simple and honest way, our experience can be described as: **Doing loan work with Kindness and Integrity.** (**LÀM LOAN TỬ TẾ**)
We are truly grateful and would highly recommend Loan Factory and Dong Nguyen to anyone looking for a knowledgeable, caring, and trustworthy loan professional.
Good job Hank
Thanks
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